Cubase LE 1 required a serial number to open the program, not an activation in the eLCC. Therefore, it is not possible to use the upgrade code provided after purchasing the Cubase Elements 9 upgrade since the LE1 license does not show in the eLCC.
After purchasing a plug-in or suite you will receive an email receipt with a product serial number (looks like WA-PPP-XXXX-XXXX where PPP is a product code), which you will need to unlock the product.
Yes, we permit a one-time license transfer. If you are using Wave Arts licensing, you will need to remove the plug-in(s) from your computer, pass along your serial number(s) to the new user, and inform us of the new user info. Please note you cannot split up bundles into individual products when transferring licenses. If you are using Pace/iLok, you can transfer your iLok license to another user. Note that ilok.com charges $25 for the license transfer.
You can simply log into your user account and see your products, which will be listed with serial numbers. If you haven't already created an account you can do so using the same email you used to register your products.
Years ago, before we unified our installers, we sold AAX format separately, and for those AAX products we would fulfill a 30-digit Pace/iLok redeem code. So you may have purchased an AAX format plug-in from us or a third party dealer and received a 30-digit Pace/iLok redeem code instead of a Wave Arts serial number. If you need a serial number, please contact us and request a Wave Arts serial number. Please include your Pace code with your request if you know it, or your iLok account name, or a sales receipt.
Your Machine ID is a unique 5-digit identification number our plug-ins generate based on properties of your computer. Our key code system uses the Machine ID and the product serial number to generate a key code that will unlock the plug-ins on your specific computer. The Machine ID is NOT used for PACE/iLok licenses (you will redeem a PACE code instead). 2b1af7f3a8